Abajee FAQ — all your Answer

You must be at least 18 years old to register on Abajee. A valid date of birth is required during registration, and a national ID or passport will be needed as proof of age during KYC verification.

No. Each person may only hold one account. Multiple accounts are strictly prohibited. If detected, all accounts will be closed and any balance may be forfeited.

Click the "Forgot Password?" link on the login page. Enter your registered email and a password reset link will be sent to you. The link is valid for 15 minutes. If you don't see the email, check your spam folder or contact support.

KYC (Know Your Customer) is the identity verification process and is required before making a withdrawal. Simply upload a clear photo of your national ID or passport and verification is typically completed within 24–48 hours.

The minimum deposit amount varies by payment method. Mobile banking options typically have a very low minimum, so anyone can get started easily. Check the deposit page for full details.

Deposits via mobile banking or digital wallets are usually instant (2–5 minutes). Bank transfers may take 1–3 business days. If funds have not arrived, contact support with your transaction ID.

Abajee does not charge any fees on deposits. However, your bank or mobile banking provider may apply a small transaction fee, which is deducted directly by your payment provider.

Yes, KYC verification is mandatory before your first withdrawal. This is to protect your account and your funds. Simply upload a photo of your national ID or passport — verification is usually completed within 24–48 hours.

You can cancel a withdrawal request before processing begins. Go to "Withdrawal History" in your account and click "Cancel". If processing has already started, contact the support team.

Bonus funds cannot be withdrawn directly. You must meet the specific wagering requirements before a bonus becomes withdrawable. Each bonus has its own terms — full details are listed in the bonus offer.

Enter your bonus code in the "Referral/Promo Code" field during registration. You may also apply a promo code at the time of deposit. Expired codes will not be eligible for a bonus.

When a friend registers using your referral link or code and makes their first deposit, you'll receive a referral bonus. Your referred friend also gets a special benefit. Learn more on the Promotions page here.

Live betting means placing bets in real time while a match is in progress. Odds shift moment to moment, making it thrilling as you can bet based on how the game is unfolding. Abajee offers live betting on thousands of matches worldwide.

Betting limits vary by game and market. Minimum stakes are kept low so beginners can start easily. Maximum limits depend on your VIP level and the sports event.

Yes! Abajee's Live Casino features real human dealers running games via live video stream. Roulette, Blackjack, Baccarat, Andar Bahar — all your favorite games are available with a live dealer.

RTP (Return to Player) is the percentage of total wagers a game returns to players over the long run. For example, a 96% RTP means an average return of 96 BDT for every 100 BDT wagered. You can view the RTP for each game in its game info section on Abajee.

Log in and go to "Settings" → "Security". Enable "Two-Step Verification" and add your mobile number. From then on, an OTP will be sent to your phone at each login, giving you an extra layer of protection.

Change your password immediately and notify the support team. They can temporarily lock your account and investigate any suspicious activity. Never share your password or OTP with anyone.

The Abajee app gives you everything the website offers, plus a few extras — push notifications, fingerprint login, and faster load times. For the best mobile gaming experience, the app is the way to go.

On Android, you may need to enable installation from unknown sources. Go to Settings → Security → turn on "Unknown Sources", then try installing again. If the issue persists, contact support.